Simon talks with Professor Robert (Bob) Bordone, one of the founding directors of the Harvard Negotiation and Mediation Clinical Program (HNMCP), a program which allows students to learn from the real world practice of negotiation and dispute resolution.  As well as teaching at Harvard University Law, Bob works regularly as professional consultant, facilitator and coach, working with executive clients including Coca-Cola, Nestle and Microsoft. After discussing the powerful work the clinical students are participating in, Simon asks Bob to share his thinking and extensive understanding of two key questions: what and who makes for a great negotiator? Does instinct trump instruction?