Professional Development Courses – Public Workshops
CMA's public workshops can help you to achieve better outcomes and strengthen key working relationships.
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Collaborative relationships create more value
CMA helps people through effective
Negotiation ~ Influencing ~ Conflict Resolution
Corporate Training – In-House Programs
CMA's customised learning solutions can help your team to achieve its objectives through collaborative communication.
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Improving written communication for a major Australian bank
Banking and Finance
CMA has been working with a major Australian bank to improve their employees’ written communication...
Managing difficult conversations for a major telco provider
IT and Telecommunications
CMA has been working closely with a major telecommunications provider to improve its customer service...
VicRoads – A case study in collaboration
Infrastructure, Construction and Utilities
When VicRoads identified a need to improve their collaboration skills to work effectively in partnership with...
News
Negotiating for a New Car: Who’s Better – Men or Women?
Most of us have negotiated to buy a car at least once…
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The Shocking Power of Counter Offers
In a previous post, we discussed why you should make the first…
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3 common negotiation tricks – and how to manage them
You might be an ethical, well-intended negotiator who’s always aiming for win-win…
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Dealing with dirty negotiation tricks: deliberate intimidation
Power in negotiation depends on perceptions. If you perceive your counterpart as…
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