Monthly: February 2015

Personality

Personality: does it hold the key to influencing?

18th February 2015

‘Personality is everything in art and poetry.’ So said Johann Wolfgang von Goethe, and we know intuitively that this is true. But what about influencing? What is the role of personality in the art and poetry of an influencing conversation? As a facilitator of CMA’s Influence in the Workplace workshop, I often hear this question. [...] READ MORE

Conflict resolution

Confessions of a conflict avoider: four tips for resolving conflict

2nd February 2015

Ever noticed how the so-called ‘festive season’ can play out more like an exercise in conflict management? It’s supposed to be the season to be jolly but often ends up stressful as interpersonal conflict gets driven to the surface by unrealistic expectations and misaligned assumptions. At a time when many people are wishing for ‘peace [...] READ MORE