Monthly: April 2017

Dealing with Dirty Negotiation Tricks

Dealing with dirty negotiation tricks: The good cop / bad cop strategy

28th April 2017

When it comes to negotiation approaches, it’s no surprise that some negotiators use dirty tricks. Many of the participants in our workshops and programs are keen to learn how to counter these tricks – ethically – when they come up against them. One of the most recognisable tricks is one you’re probably familiar with: the [...] READ MORE

reframe negotiation requests

How to magically frame your requests to get what you want

4th April 2017

It may seem hard to believe, but the way you phrase your requests can be a game-changer in negotiation. And there’s a huge amount of research to back this up: people, it seems, respond differently to messages simply based on how they’re framed (Tversky & Kahneman, 1981). For example, a 2011 study by Grant and [...] READ MORE