The Clifford Factor (what not to do)
Challenge yourself to consider how this feedback conversation could have been managed more effectively.
As the manager, how could you:
- Establish a clear purpose?
- Describe what is Working Well as well as what the employee could Do Differently?
- Share your data (specific examples) and reasoning (assumptions, interpretation)?
- Create a clear action plan (collaboratively, if possible)?
To watch the video, click on the image below. You’ll be taken to an external site (vimeo.com) where you can enter the password ‘feedback’ to watch the video.